LabPrints Will Not Launch (PC &
Mac)
We are sorry that you ran into a problem
after running the most recent update. We have done extensive testing to
prevent trouble when running updates, but there are some variables that
we do not have control of. Additionally, we highly recommend performing
a full system backup of your computer's hard drive before running any
major software updates will give you the ability to restore your computer
to the state before the update. |
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Please try renaming this folder on your computer. It will reset your
registration and any custom settings you have made under the System Preferences
menu (Example, rename to System Preferences 1).
- Windows XP: C:\Documents and Settings\USERNAME\LabPrints\System
Preferences
- Windows Vista: C:\users\USERNAME\AppData\Roaming\Microsoft\Windows\LabPrints\System
Preferences
- Mac OSX: Hard Drive\Users\USERNAME\LabPrints\System Preferences
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| After you have done this you will be prompted to log back into the program.
For more information on your username (an email address) and password, click
here. |
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| If you continue to experience problems after following this document please
submit a help ticket online or call us directly at 518-274-3931 Option 2. |
launch, run, start up, open, can't open,
won't load, will not run, will not start, will not load
